Solidtec Solutions Wins Customer Satisfaction Award at SolidWorks World!

Solidtec Solutions was awarded the “Top Reseller Highest Customer Satisfaction Asia 2010” recently at SolidWorks World in San Antonio.

SolidWorks World 2011 was the 13th annual gathering of customers, partners, resellers, and employees of DS SolidWorks, maker of software for design, simulation, data management, technical communications, and sustainability assessment. It hosted more than 4,500 attendees including engineering and design professionals, students, educators, partners, resellers, and DS SolidWorks employees from around the globe.

The “Top Reseller Highest Customer Satisfaction Asia 2010” award is based on the results of an independent survey contracted annually by SolidWorks to access value added resellers in the area of customer satisfaction.

Solidtec Solutions introduced their personalised style of contact from the outset of their inception as a SolidWorks value added reseller, and the results have since become tangible and self evident. With an ever-growing customer base throughout Australia and New Zealand, Solidtec continues to provide their customers with efficient solutions for business, as well as ensuring that they have the best support and training to optimise their design processes using SolidWorks software.

Solidtec Solutions CEO Shane Preston says “This award vindicates the vision we all had when starting Solidtec some 18 months ago.  A vision which puts customers first and recognises that the combination of a sales person AND an Application Engineer both calling into an account is what customer service is all about.”

For further information on Solidtec Solutions contact them directly:

Australia                                                              New Zealand

1800 824 883                                                       0800 765 438

info@solidtec.com.au                                            info@solidtec.co.nz

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Solidtec Solutions Helps Essa Australia Streamline their Technical Documentation Process

Essa Australia Limited is an ASX listed company that specialises in the design and manufacture of sampling and sample preparation equipment for mineral exploration and mining companies in Australia and around the world. 

Essa’s range of equipment has been globally recognized since the company’s inception in 1981 with offices and distributors in all major markets including Africa, South America and Europe.  Essa’s design experience has expanded to automation and robotics where they are a preferred supplier to many mining companies and commercial laboratories around the world. 

In April 2010 Solidtec Solutions (a value added reseller of SolidWorks products in Australia/New Zealand) provided Essa with 3DVIA Composer, an unrivaled technical documentation package within the SolidWorks/Dassault Systemes product line. Since then Essa has seen a drastic reduction in both the cost and time consumed to produce their technical documentation.

“Our current system of creating manuals was a time consuming process of creating multiple views of our equipment using SolidWorks and photo editing programs and then pasting the pictures into word documents” states Xavier Sequeira, Essa’s Engineering Manager.  “By using 3DVIA we have saved countless hours by being able to import assemblies directly from SolidWorks and create the views we need instantly.”

“3DVIA can produce better quality images and illustrations without the need to disrupt production. Its editing capabilities have also cut down the time it takes to produce good quality manuals. Overall it would be close to a 25% reduction in the costs of our manuals and they look great”

One of the most important features of 3DVIA in relation to Essa’s operations is the ability to manipulate SolidWorks parts and assemblies outside of SolidWorks without the need of an engineering resource.  Essa’s previous version manuals contained photos of machines in various stages of assembly as well as screen shots of equipment for the hard to capture shots. By Solidtec providing Essa with 3DVIA they have simplified and streamlined their technical documentation process to great benefit.

When asked why Essa chose Solidtec Solutions as their software provider, Essa’s IT Manager, Mark Waclawik says: “Based in WA it is important we have local support to resolve issues quickly rather than wait for a response from interstate which has taken hours or even days in the past.  Solidtec provides this with service and training to match.”

To learn more about 3DVIA or any of the products in the SolidWorks range. visit www.solidtec.com.au or 1800 824 883.

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Rocket City Space Pioneers Rely on SolidWorks to “Power” Their Entry in the Google Lunar X PRIZE

Team Competing in Race Back to the Moon

Dassault Systèmes SolidWorks Corp. (DS SolidWorks), a world leader in 3D solutions, today announced that the Rocket City Space Pioneers (RCSP) will use SolidWorks® software to “boost” its entry in the Google Lunar X PRIZE. The X PRIZE competition challenges and inspires engineers and entrepreneurs from around the world to develop low-cost methods for robotic space exploration.

A Huntsville, Ala. team featuring leaders in the spaceflight and educational fields is currently developing a low-cost lunar lander/rover system to send to the moon by 2014, which will be able to travel 500 meters and transmit video images and data back to the Earth. Led by Dynetics, the team comprising Teledyne Brown Engineering, Andrews Space, Spaceflight Services, Draper Laboratory, the University of Alabama in Huntsville, and the Von Braun Center for Science & Innovation (VCSI) plans to be the first privately funded team to get to the moon.

Using SolidWorks CAD and SolidWorks Simulation software, RCSP will be able to quickly and easily validate its designs for the lunar lander system, which will be capable of making a soft landing on a planetary body and deploying the rover. SolidWorks will allow RCSP to test its designs to ensure that the lander and rover stay within the specified dimensions and weight, while minimizing costs. With SolidWorks Simulation, RCSP can subject its designs to the same airflow, stress, and thermal conditions the system will experience while in orbit. RCSP is also using SolidWorks Enterprise PDM software for configuration management to ensure complete control over all design information across its diverse team.

“Choosing SolidWorks software for the X PRIZE competition was a natural extension of the work we do every day. SolidWorks has been Dynetics’ primary CAD software for automotive, space vehicle, and propulsion design since 2001,” said Ricky Jordan, lead mechanical engineer, Space Vehicles Department at Dynetics.

“We are excited to be part of this important mission to return to the moon. RCSP’s experience in the various aspects of space travel, as well as in the commercial market, makes them uniquely qualified to succeed,” said Christine Washburn, vice president of marketing, DS SolidWorks. “Our design software solutions will provide RCSP with the necessary tools to test their ideas, share design information across seven partners, and ultimately deliver proven designs for their mission.”

RCSP was one of six teams competing for the X PRIZE to be awarded the Innovative Lunar Demonstrations Data (ILDD) contract by NASA’s Johnson Space Center. The data from this contract will be used to develop future lander vehicles and exploration systems. RCSP recently delivered the System Definition Review (SDR) package to NASA, which contains the mission concept of operations, integrated vehicle design, engineering analysis, and technical data package on the subsystems. It provides the details of the RCSP’s system-level design as it relates to the overall mission. The system-level design ensures the readiness of the project to move to the implementation phase.

“ModernTech Mechanical is thrilled to have the opportunity to deepen our relationship with our Huntsville, Ala. area customers and the SolidWorks community at large through our support of SolidWorks design, simulation and data management tools,” says Jon Carlton, ModernTech Mechanical vice president.

More information about the X PRIZE is available at: http://www.googlelunarxprize.org/

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